![]() You could also test by temporarily moving the file from the LaunchAgents folder to another location (e.g. Are you using LaunchD to start the user client? If so, take a look at your LaunchAgents folder to ensure everything looks correct.Is the PaperCut client installed in the Applications directory?.Troubleshooting ‘User client is already running’ error on macOS Here’s some other items we recommend checking depending on the client operating system. So as an admin, “user error” should be the first thing to confirm if this error pops up. One of the most common reasons we see this error is simply because the user is inadvertently attempting to relaunch the client themselves. If two different methods were used to deploy the PaperCut client, it can result in this error. ![]() In our manual we discuss several different ways to roll out the PaperCut Client for Windows workstations or macOS computers. ![]() When the first instance of the client starts it will lock all the files it needs if you attempt to run a second instance of the client, that instance is swiftly denied access to the locked files and sent to its room without dinner. Please reach out to them for assistance, and share this article with them.Īs the error suggests, this indicates that something is attempting to start the user client from multiple points. ![]() Note □ If you are not a systems administrator and you don’t work for your organization’s IT department or help desk, this article is probably not for you. ![]()
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